How to Redirect Dubsado to a Custom Thank You Page (Step-by-Step Guide)
You’ve got a potential client who just filled out your Dubsado form—great! But what happens next? By default, Dubsado shows a simple confirmation message, but redirecting to a custom thank you page is a great way to nurture the relationship.
A well-crafted thank you page keeps your brand experience seamless, gives leads a clear next step (like booking a call or downloading a freebie), and even lets you track conversions with Google Analytics or Facebook Pixel.
The best part? It’s super easy to set up!
In this guide, I’ll walk you through how to redirect Dubsado to a custom thank you page in just a few simple steps.
Why Use a Custom Thank You Page in Dubsado?
- Keep your branding consistent – Use your fonts, colors, and tone to maintain a polished experience.
- Make it feel personal – Add a warm, friendly message that reassures leads they’re in the right place.
- Reduce confusion – Instead of clients wondering what happens next, clearly lay out their next steps.
How to Redirect Dubsado to a Custom Thank You Page (Step-by-Step)
Step 1 – Create a Custom Thank You Page
Before you set up the redirect in Dubsado, you’ll need a thank you page URL ready to go. This page can live on:
- Your website – WordPress, Squarespace, Showit, Wix, Webflow.
- A landing page builder – Leadpages, ConvertKit, ClickFunnels.
- A simple hosted page – Google Sites, Notion, or Carrd.
What to Include on Your Thank You Page:
→A confirmation message – Reassure clients their form was successfully submitted (“Thanks for reaching out! We’ll be in touch soon.”)
→ A clear next step CTA – Direct them to book a call, download a guide, join your email list, or follow you on social media.
→Tracking codes for Google Analytics– Set up conversion tracking to measure how many people complete your form.
Tip: If you’re using the page to nurture leads, consider adding a video message, testimonials, or a limited-time offer to keep them engaged!
Step 2 – Add the Redirect to Your Dubsado Form
Once your thank you page is ready, follow these steps to set up the redirect inside Dubsado:
1️⃣ Log into Dubsado and navigate to Templates → Forms.
2️⃣ Choose the Lead Capture Form, Proposal, or Questionnaire you want to update.
3️⃣ Click on the Settings (⚙️) icon in the form editor.
4️⃣ Scroll down to find the option for “Redirect on Completion.”
5️⃣ Paste your custom thank you page URL into the redirect field.
6️⃣ Click Save & Publish.
That’s it! Now, when someone submits the form, they’ll be automatically redirected to your custom thank you page instead of seeing the default message.
Step 3 – Test Your Redirect to Ensure It Works
Before going live, always test your setup to make sure everything redirects properly.
- Submit the form as a test user – Open your form and fill it out as if you were a potential client.
- Confirm the redirect works – After submission, you should land on your custom thank you page.
Troubleshooting If the Redirect Isn’t Working:
→ The link isn’t loading? Double-check for typos or missing “https://.”
→ Still seeing the default Dubsado message? Make sure you click Save & Publish after adding the redirect.
→ Redirect works for some users but not others? Try testing in an incognito window to bypass caching issues.
Bonus Tip: If you’re using Google Analytics, check your Real-Time Report to confirm that visits to your thank you page are being tracked.
How to Track Form Submissions on Your Custom Thank You Page
Once your Dubsado form redirects to a custom thank you page, you can track submissions using Google Analytics, Facebook Pixel, and Zapier to gain deeper insights. In Google Analytics (GA4), set up Goal Tracking to measure conversions and use UTM parameters to track where leads are coming from.
For an automated workflow, Zapier can send form submission data to Google Sheets, email, or your CRM, helping you stay organized and follow up seamlessly. With these tools, you’ll not only track leads more effectively but also optimize your marketing efforts for better conversions!
Best Practices for an Effective Custom Thank You Page
Keep It Clear & On-Brand
Your thank you page should feel like a natural extension of your brand—not an afterthought. Use your brand colors, fonts, and tone of voice to create a seamless experience that reassures clients they’re in the right place.
Offer the Next Step
Don’t let the conversation end! Give leads a clear next action so they stay engaged. Encourage them to book a call (link to your scheduler like Calendly or Acuity), join your email list for exclusive tips and resources or follow you on social media to stay connected.
Use Social Proof
Optimize for Mobile
Your thank you page should look just as good on a phone as it does on a desktop. Test it on different devices to ensure buttons are easy to click, text is readable, and the page loads quickly.
By following these best practices, your thank you page becomes more than a courtesy—it becomes a strategic tool that keeps leads engaged and moving forward in your business.
Tackle Dubsado—With Support When You Need It
If you’re ready to take on your Dubsado setup solo, you don’t have to go in blind! Be sure to check out my blog for step-by-step guides, tips, and strategies to help you navigate Dubsado with confidence.
Or, if you want a deeper dive into mastering your client workflows, my Onboard Like a Pro course will walk you through everything you need to create a smooth, seamless system.
But if you’d rather skip the learning curve and get Dubsado working for you without the stress, I’m here to help. With Dubsado VIP Week, I’ll handle all the setup—custom workflows, automated forms, streamlined lead tracking, and more—so you can focus on what you do best: growing your business and wowing your clients.
Let’s build your perfect Dubsado system together!
